Frequently Asked Questions

At Pampers, your baby's happy, healthy development is our top priority. And we've been leading the way in disposable diaper design and skin health research for decades. We're committed to providing you with all of the facts so you can feel confident using Pampers diapers, pants and wipes with your little one.

Here, we've included answers to some common questions we receive from parents. If you don't find what you're looking for and still have questions about Pampers products, please call our consumer service 022-24942113 or Write to Procter & Gamble Home Products Private Limited, P&G Plaza, Cardinal Gracias Road, Chakala, Andheri (E), Mumbai 400099 or http://www.pg.com/en\_IN/company/contact-us.shtml or intouch.im@pg.com

  • Yes. Our products are dermatologically tested and they are safely used by 25 millions of babies around the world, every day. All materials in Pampers products—from diapers and pants to wipes—are thoroughly evaluated to be safe and gentle for babies. Pampers only uses ingredients that have been confirmed to be safe for babies. That's The Pampers Safety Promise.

  • Pampers carefully chooses each diaper, pants and wipes component based on both its safety profile and excellent efficacy in helping keep baby’s skin dry and healthy. At each stage of development, we evaluate and assess every ingredient to deem it safe before it comes in contact with your baby’s skin. We only use ingredients that have been confirmed to be safe for baby.

  • The colors in Pampers diapers are safe, non-sensitizing pigments carefully evaluated for safety. Proven safe for infants and children and commonly used in products like contact lenses and food packaging, they are used for fun design and to indicate different components of the diaper. We don’t use disperse dyes in Pampers products.

  • Pampers does not add chlorine to its diaper. We are using an elemental chlorine-free bleaching process.

  • A light scent is included at a very low level in an interior layer of our Premium Care, Pampers Pants, and Baby-Dry diapers to provide a more pleasant experience during diaper change. The scents have all been strictly selected, evaluated in detail and their safety of use has been demonstrated. The scents used in Pampers diapers are safe for baby’s skin, are non-sensitizing and are not expected to cause any allergic reaction.
    We do not add scent to New-Baby and Active Baby diapers in India.

  • All Pampers product are dermatologically tested and clinically proven to be mild even on sensitive skin. In fact, research shows that Pampers baby wipes help maintain natural pH, and are milder than water and washcloth on baby’s skin.

  • Yes. Whether on the playground, in the highchair or at the changing table, Pampers wipes clean up messes gently and effectively. While specifically designed for diaper change cleanup, Pampers wipes are safe for use on other body parts — including the face — and can be used at every diaper change. They are dermatologically tested.

  • Yes. Pampers Sensitive wipes are fragrance-free. They have been dermatologically tested and they are clinically proven to be as gentle to the skin as cotton wool and water alone.

  • Polypropylene is a soft, high-performance fiber commonly used in textile like athletic wear and in variety of consumer and personal care products. It has a safe use history in consumer products. As with all components of Pampers diapers, polypropylene is used because it has a proven safety profile, and contributes to our design for baby comfort, fit and dryness.

  • Petrolatum is used as part of lotion on the topsheet to help maintain healthy skin. We use a pharmaceutical grade - the highest - of purified Petrolatum.
    Petrolatum is used in many types of lip balms and medical skin-health products.

  • Adhesives are used throughout the diaper to keep material layers in place, ensuring diaper contents stay inside. The adhesives are tucked away from baby’s skin. These adhesives have been thoroughly tested and evaluated for safety and efficacy for your baby.

  • No. We do not add natural rubber latex.

  • No. We do not add formaldehyde

  • No. We do not add parabens

Please contact us anytime you have a question or feedback about Pampers. Thank you!

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